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FedEx sues Texas Workforce Commission
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<blockquote data-quote="bbsam" data-source="post: 1075998" data-attributes="member: 22662"><p>Oh, we hear grumblings every now and then. But that really wasn't the point. I'm pretty flexible with my drivers and as long as they can service their area, I don't say too much about what time they show up. Some people aren't morning people. </p><p></p><p>My example was not theoretical. I have had drivers do it. We have had customers call and complain about what time they were getting deliveries. "UPS gets here at 9:30, your guy not til 3!" I simply explain to management that if they want time specified deliveries, there is a Fedex for that and it ain't us. </p><p></p><p>If the driver begins missing deliveries or pickup windows, I have two courses of action. I can either set their start time for them or I can restructure their route. I've done both.</p></blockquote><p></p>
[QUOTE="bbsam, post: 1075998, member: 22662"] Oh, we hear grumblings every now and then. But that really wasn't the point. I'm pretty flexible with my drivers and as long as they can service their area, I don't say too much about what time they show up. Some people aren't morning people. My example was not theoretical. I have had drivers do it. We have had customers call and complain about what time they were getting deliveries. "UPS gets here at 9:30, your guy not til 3!" I simply explain to management that if they want time specified deliveries, there is a Fedex for that and it ain't us. If the driver begins missing deliveries or pickup windows, I have two courses of action. I can either set their start time for them or I can restructure their route. I've done both. [/QUOTE]
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