FedEx, UPS Add Samsung Return Guidelines After Royal Mail Ban - Bloomberg
FedEx Corp. and United Parcel Service Inc., two major delivery services in the U.S., added guidelines for returning Samsung Electronics Co.’s fire-prone Galaxy Note 7 smartphones to the manufacturer through their networks.
First, they will only take devices that have been packed into special boxes equipped to handle shipments of faulty lithium-ion batteries and returns will be handled by ground-shipping only. Neither FedEx nor UPS will move any of the devices via planes, hewing to guidelines set out by federal regulators prohibiting air shipments for recalled lithium battery products -- even for phones that aren’t covered by the existing recall. The restrictions fall short of the outright ban instituted by the U.K.’s main postal service.
FedEx Corp. and United Parcel Service Inc., two major delivery services in the U.S., added guidelines for returning Samsung Electronics Co.’s fire-prone Galaxy Note 7 smartphones to the manufacturer through their networks.
First, they will only take devices that have been packed into special boxes equipped to handle shipments of faulty lithium-ion batteries and returns will be handled by ground-shipping only. Neither FedEx nor UPS will move any of the devices via planes, hewing to guidelines set out by federal regulators prohibiting air shipments for recalled lithium battery products -- even for phones that aren’t covered by the existing recall. The restrictions fall short of the outright ban instituted by the U.K.’s main postal service.