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Strangest or most memorable customer complaint?
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<blockquote data-quote="Shifting Contents" data-source="post: 1434363" data-attributes="member: 29109"><p>Back before the days of telematics and gps I had a customer call in and say I hit their mail box. My sup went out there and noticed two things. The mail box had no paint transfers and had fallen perpendicular to the street. He promptly told the home owner that I didn't hit it and left. </p><p></p><p>Home owner called the 800 number and raised hell. Sup continued to back me up.</p><p></p><p></p><p>Found out a few weeks later the neighbor across the street backed over it, knocked on their door but no one was home. Left for work figuring they'd tell them that night. </p><p></p><p></p><p>I have one about a duck and an open window too but that would get me STUG'd so I'll let you all use your imaginations.</p></blockquote><p></p>
[QUOTE="Shifting Contents, post: 1434363, member: 29109"] Back before the days of telematics and gps I had a customer call in and say I hit their mail box. My sup went out there and noticed two things. The mail box had no paint transfers and had fallen perpendicular to the street. He promptly told the home owner that I didn't hit it and left. Home owner called the 800 number and raised hell. Sup continued to back me up. Found out a few weeks later the neighbor across the street backed over it, knocked on their door but no one was home. Left for work figuring they'd tell them that night. I have one about a duck and an open window too but that would get me STUG'd so I'll let you all use your imaginations. [/QUOTE]
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Strangest or most memorable customer complaint?
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