UPS says it is working with customers earlier this year on peak season planning

cheryl

I started this.
Staff member
UPS says it is working with customers earlier this year on peak season planning - Louisville Business First

United Parcel Service Inc. says it's already working closely with retail customers on planning for this year's peak season — even though there are indications of a softer shipping season this year.

During a conference call on Tuesday, an analyst gave UPS credit for making a concerted effort to build up the capacity of its system. But he asked how the company plans to balance the system's upgraded capacity with a softer economy and mixed retail market.

Myron A. Gray, president of U.S. operations for the Atlanta-based package shipper, handled the question by saying the company already is working with customers on planning.
 

UPS4Life

Well-Known Member
Amazon prime day just swamped us and we think peak is going to be softer? So in other words UPS is encouraging other businesses to sell items early because we will only be shipping Amazon the last week? If anything UPS should be running ads don't wait last minute to buy that important Christmas gift ours drivers want to go home too!
 

UpstateNYUPSer(Ret)

Well-Known Member
Amazon prime day just swamped us and we think peak is going to be softer? So in other words UPS is encouraging other businesses to sell items early because we will only be shipping Amazon the last week? If anything UPS should be running ads don't wait last minute to buy that important Christmas gift ours drivers want to go home too!

Prime day was not nearly as bad as expected.
 

Packmule

Well-Known Member
Amazon prime day just swamped us and we think peak is going to be softer? So in other words UPS is encouraging other businesses to sell items early because we will only be shipping Amazon the last week? If anything UPS should be running ads don't wait last minute to buy that important Christmas gift ours drivers want to go home too!
I agree! All carriers need to be driving home the point that if you wait till the last week, you might get it there for New Years.
 

Packmule

Well-Known Member
No-----they need to implement surge pricing.
If the customers aren't made well aware in advance, they'll just pay the surge price and expect perfection from us because of it. Which we can't give because we don't have the manpower and vehicles to make it happen.
Customers need to know there will be a surge price and no guarantees anyway. The point is to spread the load out over time, not create higher expectations.
 

toonertoo

Most Awesome Dog
Staff member
If the customers aren't made well aware in advance, they'll just pay the surge price and expect perfection from us because of it. Which we can't give because we don't have the manpower and vehicles to make it happen.
Customers need to know there will be a surge price and no guarantees anyway. The point is to spread the load out over time, not create higher expectations.
People need to shop early, shop less, and just enjoy the season.
 
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