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<blockquote data-quote="Ricochet1a" data-source="post: 1002852" data-attributes="member: 22880">Supposedly, Office locations are going to increase the area they have dedicated to both inbound and outbound package holding. The real issue for Office is the sheer volume of outbound GROUND volume they have (over the counter sales to both commercial and non-commercial customers). Ground is going to have to eventually adopt a sweep system, to keep Office locations from being swamped in packages. FedEx knows the growth is happening, so they are trying to stay ahead of the tidal wave of packages. In the next few years, you will see an increasing use of Office by FedEx, to accept and hold packages for both Ground and Express. They are already able to shift printing jobs around between different locations (customers come into one location for a print job, the job goes into the &quot;system&quot;, and the actual work is performed by an Office location that has staff not being utilized.). This way, underutilized staff in one location can be put to work - increasing profitability. When the work is done, the completed printing is merely run to the location where the customer originally placed the request, then they are called when it arrives. Supposedly, again.... Office will only get the DEX 8&#039;s from Express. Any DEX 3&#039;s will still go back to the stations for research. Like all things with Express, this all has to do with reducing hours paid to employees of Express, and shift as much &quot;work&quot; to employees of opco&#039;s that are compensated at lower rates than Express employees. The typical entry level Office employee makes in the $9-10 range (depending on market). The typical entry level Express CSA makes $14-15 (again, depending on market). Express wants to eliminate as many CSA hours as possible (having them run back and forth between the counter and the station cage, grabbing packages). By shifting of work to another opco (a common theme I&#039;ve wrote extensively about), FedEx can reduce labor costs and therefore increase its profitability. Think of it as &quot;outsourcing&quot;, but instead of being done on an international level, it is merely done on a FedEx opco level (Express would be equivalent to the US in this analogy, and Office would be the equivalent to India).</blockquote>

[QUOTE="Ricochet1a, post: 1002852, member: 22880"] Supposedly, Office locations are going to increase the area they have dedicated to both inbound and outbound package holding. The real issue for Office is the sheer volume of outbound GROUND volume they have (over the counter sales to both commercial and non-commercial customers). Ground is going to have to eventually adopt a sweep system, to keep Office locations from being swamped in packages. FedEx knows the growth is happening, so they are trying to stay ahead of the tidal wave of packages. In the next few years, you will see an increasing use of Office by FedEx, to accept and hold packages for both Ground and Express. They are already able to shift printing jobs around between different locations (customers come into one location for a print job, the job goes into the "system", and the actual work is performed by an Office location that has staff not being utilized.). This way, underutilized staff in one location can be put to work - increasing profitability. When the work is done, the completed printing is merely run to the location where the customer originally placed the request, then they are called when it arrives. Supposedly, again.... Office will only get the DEX 8's from Express. Any DEX 3's will still go back to the stations for research. Like all things with Express, this all has to do with reducing hours paid to employees of Express, and shift as much "work" to employees of opco's that are compensated at lower rates than Express employees. The typical entry level Office employee makes in the $9-10 range (depending on market). The typical entry level Express CSA makes $14-15 (again, depending on market). Express wants to eliminate as many CSA hours as possible (having them run back and forth between the counter and the station cage, grabbing packages). By shifting of work to another opco (a common theme I've wrote extensively about), FedEx can reduce labor costs and therefore increase its profitability. Think of it as "outsourcing", but instead of being done on an international level, it is merely done on a FedEx opco level (Express would be equivalent to the US in this analogy, and Office would be the equivalent to India). [/QUOTE]

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