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<blockquote data-quote="worldwide" data-source="post: 3276681" data-attributes="member: 2193">There certainly were problems right after Thanksgiving and in isolated spots around the country (Atlanta, Denver, Virginia) but overall, things got better as the weeks wore on.&nbsp; UPS time-in-transit, as measured by an independent company, was 99.1% the week before Christmas - better than FedEx at 98.7%.There are always going to be some pockets of issues and the press loves to tell a sad story of little Timmy not getting his toy and parents screaming that &quot;UPS ruined our Christmas!&quot; but overall, UPS did recover from the mess after Thanksgiving and Black Friday.The wildcard will be what the cost was for all the extra help that was brought in.&nbsp; Although there is no extra cost for salary by bringing in corporate and district people, there are costs for travel, hotel, meals and miles driven.&nbsp; The answer will come in late January on the earnings call but all those costs may be covered by the residential surcharges that UPS put in place this year. <a href="https://www.bloomberg.com/news/articles/2017-12-27/ups-and-fedex-handle-record-holiday-surge-with-minimal-delays" target="_blank">UPS and FedEx Handle Record Holiday Surge With Minimal Delays</a></blockquote>

[QUOTE="worldwide, post: 3276681, member: 2193"] There certainly were problems right after Thanksgiving and in isolated spots around the country (Atlanta, Denver, Virginia) but overall, things got better as the weeks wore on. UPS time-in-transit, as measured by an independent company, was 99.1% the week before Christmas - better than FedEx at 98.7%. There are always going to be some pockets of issues and the press loves to tell a sad story of little Timmy not getting his toy and parents screaming that "UPS ruined our Christmas!" but overall, UPS did recover from the mess after Thanksgiving and Black Friday. The wildcard will be what the cost was for all the extra help that was brought in. Although there is no extra cost for salary by bringing in corporate and district people, there are costs for travel, hotel, meals and miles driven. The answer will come in late January on the earnings call but all those costs may be covered by the residential surcharges that UPS put in place this year. [URL='https://www.bloomberg.com/news/articles/2017-12-27/ups-and-fedex-handle-record-holiday-surge-with-minimal-delays']UPS and FedEx Handle Record Holiday Surge With Minimal Delays[/URL] [/QUOTE]

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