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Apparently the Corporate rules don't apply here
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<blockquote data-quote="wornoutupser" data-source="post: 2802305" data-attributes="member: 2196"><p>I am in Florida and we just had the DIAD training for damage packages.The training clearly states to sheet the package as missed.</p><p> The PCM today was instructing us to call the center and have a supervisor tell us whether to sheet it as missed or use the damage key instead. This is at the discretion of the supervisor.</p><p> Why does corporate waste the time to put out nationwide training if centers and divisions are allowed to overide it?</p></blockquote><p></p>
[QUOTE="wornoutupser, post: 2802305, member: 2196"] I am in Florida and we just had the DIAD training for damage packages.The training clearly states to sheet the package as missed. The PCM today was instructing us to call the center and have a supervisor tell us whether to sheet it as missed or use the damage key instead. This is at the discretion of the supervisor. Why does corporate waste the time to put out nationwide training if centers and divisions are allowed to overide it? [/QUOTE]
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Apparently the Corporate rules don't apply here
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