As Coronavirus Spreads, Drivers Face Wary Customers, Temperature Checks - Fidelity
Drivers from FedEx Corp. and United Parcel Service Inc. are encountering new obstacles and heightened levels of suspicion due to the coronavirus pandemic, which is upending the daily routine of ferrying packages to homes and businesses.
Customers, wary of the number of people drivers are exposed to on their routes, grill them about whether they might be infected. Some are being asked to sign documents about their health status or submit to tests before they enter a business. Then there is the signature process, which has quickly become outmoded and prompted UPS to institute a new approach that allows signers to keep their distance.
Drivers from FedEx Corp. and United Parcel Service Inc. are encountering new obstacles and heightened levels of suspicion due to the coronavirus pandemic, which is upending the daily routine of ferrying packages to homes and businesses.
Customers, wary of the number of people drivers are exposed to on their routes, grill them about whether they might be infected. Some are being asked to sign documents about their health status or submit to tests before they enter a business. Then there is the signature process, which has quickly become outmoded and prompted UPS to institute a new approach that allows signers to keep their distance.
