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FedEx Discussions
Cameras coming to FedEx Ground Trucks
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<blockquote data-quote="59 Dano" data-source="post: 3704742" data-attributes="member: 23516"><p>Slow couriers always beat the hell out of the "customer service" drum and think that if you don't have any lates it shouldn't matter how much you milk the clock.</p><p></p><p>You're delivering a package. What does the typical customer want? They want it on time and they want the courier to be friendly and professional. Couriers who make the kinds of complaints about quantifiable measures of performance that you're making in the name of "customer service" tend to be slow.</p></blockquote><p></p>
[QUOTE="59 Dano, post: 3704742, member: 23516"] Slow couriers always beat the hell out of the "customer service" drum and think that if you don't have any lates it shouldn't matter how much you milk the clock. You're delivering a package. What does the typical customer want? They want it on time and they want the courier to be friendly and professional. Couriers who make the kinds of complaints about quantifiable measures of performance that you're making in the name of "customer service" tend to be slow. [/QUOTE]
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