Cyber Monday Success Blamed For UPS Delivery Delays - CBS DFW
The billion dollar success of Cyber Monday shopping is being blamed for delayed packages. “Online shopping exceeded most industry expectations,” says Susan Rosenberg, spokesperson for UPS. “And we’ve had some isolated locations for spot delays.”
Candice LeCody, Dallas, says her week has been held hostage: waiting on a ‘signature required’ delivery that has been repeatedly delayed.
“This has been very frustrating,” says LeCody. “The first day, I just chalked it up to, `ah, it’s the holidays: it’s busy… it’ll come Monday’.”
The billion dollar success of Cyber Monday shopping is being blamed for delayed packages. “Online shopping exceeded most industry expectations,” says Susan Rosenberg, spokesperson for UPS. “And we’ve had some isolated locations for spot delays.”
Candice LeCody, Dallas, says her week has been held hostage: waiting on a ‘signature required’ delivery that has been repeatedly delayed.
“This has been very frustrating,” says LeCody. “The first day, I just chalked it up to, `ah, it’s the holidays: it’s busy… it’ll come Monday’.”
