When I was self-employed and shipped packages almost daily, I started off using DHL back when they had a presence here (in this country). Ground prices were cheaper than UPS or FedEx. I never experienced anything unusual. As far as I'm concerned, when you pay for a "basic" Ground service- it gets there when it gets there, and it always seemed to be within a reasonable period of time. When DHL disappeared, I moved to FedEx. They have 24-hour stores where you can drop off and pay for shipments around the clock, and to my knowledge, are still cheaper than UPS Ground.