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<blockquote data-quote="MrFedEx" data-source="post: 5195098" data-attributes="member: 12508">Great point. Given the exceedingly poor service levels customers receive, this might be actionable. My wife recently ordered something vital P1, and it took 4 business days. This is the &quot;New Normal&quot;, and if it&#039;s someone&#039;s meds, a passport, or financial documents it could really be a big problem. Fred doesn&#039;t care, because once the package is in the system, he has his revenue.Another huge fail has been FedEx Office. Where I live, they frequently close unexpectedly, and/or modify their hours significantly without updating the website. Maybe you designated your &quot;vital&quot; package to be held at FXO, and they don&#039;t even open that day.At UPS, they seem to be upping their game, offering improved tracking and delivery notification.Are you now a moderator?? One of the reasons I don&#039;t get on here to counter your BS is that I am screened out constantly. Hmmm. Troll at the controls?</blockquote>

[QUOTE="MrFedEx, post: 5195098, member: 12508"] Great point. Given the exceedingly poor service levels customers receive, this might be actionable. My wife recently ordered something vital P1, and it took 4 business days. This is the "New Normal", and if it's someone's meds, a passport, or financial documents it could really be a big problem. Fred doesn't care, because once the package is in the system, he has his revenue. Another huge fail has been FedEx Office. Where I live, they frequently close unexpectedly, and/or modify their hours significantly without updating the website. Maybe you designated your "vital" package to be held at FXO, and they don't even open that day. At UPS, they seem to be upping their game, offering improved tracking and delivery notification. Are you now a moderator?? One of the reasons I don't get on here to counter your BS is that I am screened out constantly. Hmmm. Troll at the controls? [/QUOTE]

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