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<blockquote data-quote="MrFedEx" data-source="post: 5254137" data-attributes="member: 12508">There is no fallout for late Express service failures within the Express system other than potential refunds. The issue is if you tender a package to Express (and pay big bucks), do they have the right to scam you by promising Express service and instead giving you Ground. The boilerplate in the Service Guide shouldn&#039;t legally apply to the new hybrid model because it&#039;s now a planned bait and switch as opposed to perhaps moving freight out of network in an emergency. Advertising and promoting a premier AIR service has the consequence of forcing said carrier to deliver on it&#039;s promises. That isn&#039;t happening.When I pay $125 for my tiny envelope or box to be there by 1030 the next day and Raj decides an oxcart can do the job, I have legal recourse because I have been deceived as a customer. Raj will also happily apply a jet fuel surcharge even if my freight goes with his ox or Dano&#039;s donkey, which adds another layer of fraud and deception.The fact that the donkey and Dano are intimately involved doesn&#039;t figure into the calculus. Sorry, Dano.Dano and the defenders get on here and say FedEx is still an airline because it&#039;s always been an airline. That is so weak as to not really be an argument at all. The business model has been fundamentally changed. Therefore, the RLA status needs legal review and should be changed to the NLRA. Break-off Express and have it include the pilots and direct air employees only, just like the real airlines.</blockquote>

[QUOTE="MrFedEx, post: 5254137, member: 12508"] There is no fallout for late Express service failures within the Express system other than potential refunds. The issue is if you tender a package to Express (and pay big bucks), do they have the right to scam you by promising Express service and instead giving you Ground. The boilerplate in the Service Guide shouldn't legally apply to the new hybrid model because it's now a planned bait and switch as opposed to perhaps moving freight out of network in an emergency. Advertising and promoting a premier AIR service has the consequence of forcing said carrier to deliver on it's promises. That isn't happening. When I pay $125 for my tiny envelope or box to be there by 1030 the next day and Raj decides an oxcart can do the job, I have legal recourse because I have been deceived as a customer. Raj will also happily apply a jet fuel surcharge even if my freight goes with his ox or Dano's donkey, which adds another layer of fraud and deception.The fact that the donkey and Dano are intimately involved doesn't figure into the calculus. Sorry, Dano. Dano and the defenders get on here and say FedEx is still an airline because it's always been an airline. That is so weak as to not really be an argument at all. The business model has been fundamentally changed. Therefore, the RLA status needs legal review and should be changed to the NLRA. Break-off Express and have it include the pilots and direct air employees only, just like the real airlines. [/QUOTE]

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