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FedEx Discussions
Fedex Lack of Transparency With Its Customers
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<blockquote data-quote="Stat41" data-source="post: 4820591" data-attributes="member: 81210"><p>I find it interesting that Fedex has decided to implement this RESPONSE program during a time when the money back guarantee has been suspended. That way they can continue to provide substandard service, maximize profits, and at the same time deny its customers the opportunity to get their money back. And they can blame it on Covid. As they say, never let a good crisis go to waste......</p><p></p><p>[URL unfurl="true"]https://www.fedex.com/en-us/service-guide/money-back-guarantee.html[/URL]</p></blockquote><p></p>
[QUOTE="Stat41, post: 4820591, member: 81210"] I find it interesting that Fedex has decided to implement this RESPONSE program during a time when the money back guarantee has been suspended. That way they can continue to provide substandard service, maximize profits, and at the same time deny its customers the opportunity to get their money back. And they can blame it on Covid. As they say, never let a good crisis go to waste...... [URL unfurl="true"]https://www.fedex.com/en-us/service-guide/money-back-guarantee.html[/URL] [/QUOTE]
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