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FedEx Discussions
Fedex Lack of Transparency With Its Customers
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<blockquote data-quote="throwaway10" data-source="post: 4833549" data-attributes="member: 54220"><p>Along with suspending money back guarentee they should have suspended FO and PO surcharges... FO(and PO) customers are livid that FedEx is making no attempt in most markets to even deliver these, they just get lumped in with the rest of the stops. FO drivers are only being utilized as overflow helpers. FO service sometimes costs hundreds of dollars more than even PO, it seems pretty much like theft to me.</p></blockquote><p></p>
[QUOTE="throwaway10, post: 4833549, member: 54220"] Along with suspending money back guarentee they should have suspended FO and PO surcharges... FO(and PO) customers are livid that FedEx is making no attempt in most markets to even deliver these, they just get lumped in with the rest of the stops. FO drivers are only being utilized as overflow helpers. FO service sometimes costs hundreds of dollars more than even PO, it seems pretty much like theft to me. [/QUOTE]
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