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Message: <blockquote data-quote="10 point" data-source="post: 1331849" data-attributes="member: 52520">UPS and fdx both know that market share is inclusive of all we talked about. Shipping dept manning has been downsized or outsourced to logistics companies. The companies want someone to handle it all competitively. That saves them time and $.If we'd forget and abandon ground volume acquisition we'd be screwed because it keeps our shining faces in their buildings every day. And that issue alone is worth millions... and always will be the glue that holds our market share more favorably.It's been said that 45% of our volume is residential and also that MOST of our ground profitability is from the mom and pop small businesses. Less volume but more profitability from volume per piece. They don't get the discounts the big shippers do. Ground is a very necessary evil.</blockquote>