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Ground Pickup on Express Route
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<blockquote data-quote="bjjrican" data-source="post: 3099439" data-attributes="member: 68610"><p>I had a pickup on my route one day. Went to the customers Apt knocked on the door and the following happened-</p><p>Me-(knock, Knock)FEDEX!</p><p>Customer-(opens door)Can I help you?(in angry tone)</p><p>Me-I'm with FedEx here to pickup a package.</p><p>Customer-oh, ok! Here!(tosses the Express envelope at me)</p><p>Me-Sorry, I can't take this.</p><p>Customer-Why Not?</p><p>Me-I'm with FedEX HD and I can't scan it.</p><p>Customer-Well, What do I do with it?</p><p>Me-Call FedEx Express customer service and schedule a pickup through express.</p><p>Customer- Why should i do that, when you have a FedEx logo on your shirt.</p><p>Me- Mam, I can't the scan the package, Express's barcodes are different.</p><p>Customer-Then get the <img src="/community/styles/default/xenforo/smilies/group1/censored2.gif" class="smilie" loading="lazy" alt=":censored2:" title="Censored2 :censored2:" data-shortname=":censored2:" /> outta here!</p><p>Me-Cool, have a good day!</p><p>Next day I get a complaint from that customer stating that I refused to take her package and that I was rude. When I explained to them that it was an Express package with an Express label and couldn't scan it.the P/D manager dropped the subject and asked "Well, Why were you being rude?" </p><p>wtf.....</p></blockquote><p></p>
[QUOTE="bjjrican, post: 3099439, member: 68610"] I had a pickup on my route one day. Went to the customers Apt knocked on the door and the following happened- Me-(knock, Knock)FEDEX! Customer-(opens door)Can I help you?(in angry tone) Me-I'm with FedEx here to pickup a package. Customer-oh, ok! Here!(tosses the Express envelope at me) Me-Sorry, I can't take this. Customer-Why Not? Me-I'm with FedEX HD and I can't scan it. Customer-Well, What do I do with it? Me-Call FedEx Express customer service and schedule a pickup through express. Customer- Why should i do that, when you have a FedEx logo on your shirt. Me- Mam, I can't the scan the package, Express's barcodes are different. Customer-Then get the :censored: outta here! Me-Cool, have a good day! Next day I get a complaint from that customer stating that I refused to take her package and that I was rude. When I explained to them that it was an Express package with an Express label and couldn't scan it.the P/D manager dropped the subject and asked "Well, Why were you being rude?" wtf..... [/QUOTE]
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