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The Competition
FedEx Discussions
Ground to absorb Express
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<blockquote data-quote="59 Dano" data-source="post: 2716236" data-attributes="member: 23516"><p>There was already the ABX infrastructure (later combined with that of DHL) which had been in place for years, along with its own airplort. ABX's percentage of lates was more than triple that of FedEx/UPS despite having later commit times. DHL was in love with the idea of a contractor model and bought ABX, then fired a ton of employees in favor of contractors. Service issues got worse with the introduction of a 1030 service. </p><p></p><p>It became clear at some point that the infrastructure improvements weren't offsetting the service issues and it only got worse from there.</p></blockquote><p></p>
[QUOTE="59 Dano, post: 2716236, member: 23516"] There was already the ABX infrastructure (later combined with that of DHL) which had been in place for years, along with its own airplort. ABX's percentage of lates was more than triple that of FedEx/UPS despite having later commit times. DHL was in love with the idea of a contractor model and bought ABX, then fired a ton of employees in favor of contractors. Service issues got worse with the introduction of a 1030 service. It became clear at some point that the infrastructure improvements weren't offsetting the service issues and it only got worse from there. [/QUOTE]
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