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<blockquote data-quote="MrFedEx" data-source="post: 947159" data-attributes="member: 12508">What really stands out for me is how disconnected Memphis is from reality. I totally get that all they care about is getting the job done for the least amount possible, but their operational cluelessness is astounding. They can bleed Express dry for all I care, but it makes you wonder how many overnight customers are really getting what they pay for. There will always be the shipper that needs something to go coast-to-coast overnight, a market Ground can&#039;t touch. It&#039;s as if they have just walked away from Express, which may prove to be a long-term mistake.Relying totally on technology and engineers is also problematic. We&#039;ve all seen the over-reliance on electronics at Express, and also witnessed the operational chaos created. ROADS and the new PowerPad are perfect examples of technology that doesn&#039;t perform as designed. I know that of Fred could, he&#039;d train chimps to run our routes if it saved him a penny, but even if Express has software that will &quot;perfectly&quot; route the package to it&#039;s destination, we all know there would still be problems.</blockquote>

[QUOTE="MrFedEx, post: 947159, member: 12508"] What really stands out for me is how disconnected Memphis is from reality. I totally get that all they care about is getting the job done for the least amount possible, but their operational cluelessness is astounding. They can bleed Express dry for all I care, but it makes you wonder how many overnight customers are really getting what they pay for. There will always be the shipper that needs something to go coast-to-coast overnight, a market Ground can't touch. It's as if they have just walked away from Express, which may prove to be a long-term mistake. Relying totally on technology and engineers is also problematic. We've all seen the over-reliance on electronics at Express, and also witnessed the operational chaos created. ROADS and the new PowerPad are perfect examples of technology that doesn't perform as designed. I know that of Fred could, he'd train chimps to run our routes if it saved him a penny, but even if Express has software that will "perfectly" route the package to it's destination, we all know there would still be problems. [/QUOTE]

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