Missing wages, grueling shifts, and bottles of urine: The disturbing accounts of Amazon delivery drivers may reveal the true human cost of 'free' shipping - Business Insider
- Business Insider spoke with 31 current or recently employed drivers about what it's like to deliver packages for Amazon.
- Some drivers described a variety of alleged abuses, including lack of overtime pay, missing wages, intimidation, and favoritism.
- Many of these drivers also described a physically demanding work environment in which, under strict time constraints, they felt pressured to drive at dangerously high speeds, blow stop signs, and urinate in bottles on their trucks.
- The drivers we interviewed are managed by third-party courier companies that work out of Amazon facilities. Amazon provides the companies with packages, delivery routes, navigation software, and scanning devices.