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Message: <blockquote data-quote="soberups" data-source="post: 1683644" data-attributes="member: 14668">It might be funny but the sad part is that it is true.The hands-on work of ORION implementation is being done by people who aren't even UPS employees and whose entire knowledge of our methods comes from downloading a copy of the 340 methods onto a Kindle. To them, a "route" consists of nothing more than a series of dots on a Google Earth map and their only job is to connect those dots in the shortest linear distance possible. Real-world details such as traffic, left turns, parking issues, package selection in a bricked out car etc. are simply beyond their ability to grasp and are therefore left out of the equation.</blockquote>