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Brown Cafe UPS Forum
Life After Brown
Photo of the day
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<blockquote data-quote="Harry Manback" data-source="post: 1416622" data-attributes="member: 8872"><p>I agree with you on ignoring written instructions and giving only the level of service the shipper has paid for.</p><p></p><p>However, I disagree with your changing the service level based purely on assumption, the package contents. It's neither our job nor, our responsibility to know what's in these boxes.</p><p></p><p>If you're manipulating a shipper's bill based on what you "think" may be in a package and, the shipper notices it, they could raise a question.</p><p></p><p>The kind of question that will earn you and your steward a sit down. Why make yourself vulnerable?</p><p></p><p>For a no nonsense type of guy, you do some nonsensical things.</p><p></p><p></p><p>Sent using a Potato</p></blockquote><p></p>
[QUOTE="Harry Manback, post: 1416622, member: 8872"] I agree with you on ignoring written instructions and giving only the level of service the shipper has paid for. However, I disagree with your changing the service level based purely on assumption, the package contents. It's neither our job nor, our responsibility to know what's in these boxes. If you're manipulating a shipper's bill based on what you "think" may be in a package and, the shipper notices it, they could raise a question. The kind of question that will earn you and your steward a sit down. Why make yourself vulnerable? For a no nonsense type of guy, you do some nonsensical things. Sent using a Potato [/QUOTE]
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