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Message: <blockquote data-quote="wide load" data-source="post: 3072601" data-attributes="member: 57235">Dead on! My customers flipped their S when Orion came in. I don't use it anymore. The reason my customers had used UPS for decades was the fact that they get a morning delivery, have the day to process the work, then ship it out early evening. When my Orion tells them their 20 years of loyalty is a pickup and delivery at 4:30pm, they start looking elsewhere."No idea why we lost that million dollar account.", says the DM, manager, IE and sales team. Guess who doesn't give an friend? The dispatch maroon that is only focused on hitting the number. Oh and me, I don't give a friend. I used to, but not after my second day.</blockquote>