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The Concept of Constructive Dissatisfaction
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<blockquote data-quote="MrFedEx" data-source="post: 299600" data-attributes="member: 12508"><p>Routines are great, and so is efficiency. What I object to is taking it to ridiculous extremes. If I fumble my keys on a checkride, I don't expect to be written-up for it. Taylor left out tolerance for human error, a major mistake in my opinion. You cannot engineer a human being to operate like a machine....there is no such thing as a real-life Jason Bourne.</p><p>Let's say FedEx starts Taylorizing trips to the toilet...is that reasonable? </p><p>1. Approach the toilet looking left..right..left for cross traffic.</p><p>2. Knock twice on the stall door to check for occupancy.</p><p>3. Approach toilet at a brisk walk...do not run.</p><p>4. Pre-trip toilet for cracks,leakage, or damage.</p><p>5. Using both hands, pull protective gasket from holder and place on seat.</p><p>6. With left hand, undo belt buckle, and drop pants with right hand.</p><p>7. Make a brisk 180 degree turn.</p><p>8. Sit-down rapidly and begin evacuation process.You have 45 seconds to complete this operation.</p><p>9. Approximately 15 seconds into evacuation begin the Pre-Wipe Process (PWP) and take exactly 4 squares of paper from the dispenser.</p><p>10. Bend forward at 45 degrees and pre-position hand. Begin Actual Wipe Process (AWP) at 40 seconds.</p><p>11. Arise briskly from seat and bring up pants, reversing steps 6 and 7.</p><p>12. Open stall door, looking left..right..left for cross-traffic. Leave yourself a space cushion.</p><p>13. Exit restroom using left hand to push door and right hand to turn knob if so equipped.</p><p>Ridiculous, isn't it? And so is Taylorism...if taken to extremes. Both FedEx and UPS methods are extreme.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 299600, member: 12508"] Routines are great, and so is efficiency. What I object to is taking it to ridiculous extremes. If I fumble my keys on a checkride, I don't expect to be written-up for it. Taylor left out tolerance for human error, a major mistake in my opinion. You cannot engineer a human being to operate like a machine....there is no such thing as a real-life Jason Bourne. Let's say FedEx starts Taylorizing trips to the toilet...is that reasonable? 1. Approach the toilet looking left..right..left for cross traffic. 2. Knock twice on the stall door to check for occupancy. 3. Approach toilet at a brisk walk...do not run. 4. Pre-trip toilet for cracks,leakage, or damage. 5. Using both hands, pull protective gasket from holder and place on seat. 6. With left hand, undo belt buckle, and drop pants with right hand. 7. Make a brisk 180 degree turn. 8. Sit-down rapidly and begin evacuation process.You have 45 seconds to complete this operation. 9. Approximately 15 seconds into evacuation begin the Pre-Wipe Process (PWP) and take exactly 4 squares of paper from the dispenser. 10. Bend forward at 45 degrees and pre-position hand. Begin Actual Wipe Process (AWP) at 40 seconds. 11. Arise briskly from seat and bring up pants, reversing steps 6 and 7. 12. Open stall door, looking left..right..left for cross-traffic. Leave yourself a space cushion. 13. Exit restroom using left hand to push door and right hand to turn knob if so equipped. Ridiculous, isn't it? And so is Taylorism...if taken to extremes. Both FedEx and UPS methods are extreme. [/QUOTE]
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