United Parcel Service : COVID-19 Market Shift Signals an Unprecedented Holiday Season

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United Parcel Service : COVID-19 Market Shift Signals an Unprecedented Holiday Season - Market Screener

Ware2Go, the UPS founded on-demand fulfillment network and integrated tech platform enabling merchants of any size to offer one-to-two day shipping, today announced results of a new survey illustrating that a majority of merchants are currently operating at peak shipping levels due to pandemic-driven demand.

The Pandemic’s Impact

The rise of the digital-first economy, brought on by retail shutdowns and stay-at-home orders issued in response to the COVID-19 pandemic, has changed the way today’s merchants do business. In fact, 77% of merchants reported changing their selling strategy in response to COVID-19, with 35% of merchants launching an online store for the first time. Consumers have flocked to online stores in record numbers, and shipping volumes for merchants have hit record highs. In addition, 56% of merchants reported an increase in new customers in the last six months, which is directly in line with Ware2Go’s consumer survey released in May, in which 55% of consumers indicated making a purchase from a retailer they had never shopped with before. Additionally, 28% of merchants say they have ordered more product than ever before, while 25% started selling new products, and 22% opened a new sales channel.
 
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