UPS’s $20 Billion Tech Bet Was Scorned by Wall Street. Now It’s Paying Off - Bloomberg
United Parcel Service Inc. is also counting on algorithms you can’t see to prove that investors were wrong to doubt its three-year, $20 billion technological makeover.
It’s all part of Chief Executive Officer David Abney’s bet on squeezing out costs and becoming more nimble as UPS adjusts to surging e-commerce deliveries. While sticker shock from the investment spree rattled investors, UPS is showing signs of getting a lift as it catches up with FedEx Corp. in using technology -- and braces for a potential threat from Amazon.com Inc.
- Computers will call more shots as automation push picks up
- Courier faces pressure to show results from investment spree
United Parcel Service Inc. is also counting on algorithms you can’t see to prove that investors were wrong to doubt its three-year, $20 billion technological makeover.
It’s all part of Chief Executive Officer David Abney’s bet on squeezing out costs and becoming more nimble as UPS adjusts to surging e-commerce deliveries. While sticker shock from the investment spree rattled investors, UPS is showing signs of getting a lift as it catches up with FedEx Corp. in using technology -- and braces for a potential threat from Amazon.com Inc.