UPS falsifies ‘Next Day Air’ delivery times, lawsuit claims - New York Post
UPS doesn’t just cheat its workers — it also scams customers, former workers claim in newly filed court papers.
Overworked drivers are allegedly told to falsify delivery times for the company’s “Next Day Air” service, for which customers pay a premium — between $130 and $163 — to ensure a package arrives by a certain time.
“The cheating is widespread across the New York City area,” claim former UPS employees who say they were forced to scan a package, indicating it had been delivered, only to actually get the package to its destination hours after the deadline, according to the Brooklyn Federal Court papers.
UPS doesn’t just cheat its workers — it also scams customers, former workers claim in newly filed court papers.
Overworked drivers are allegedly told to falsify delivery times for the company’s “Next Day Air” service, for which customers pay a premium — between $130 and $163 — to ensure a package arrives by a certain time.
“The cheating is widespread across the New York City area,” claim former UPS employees who say they were forced to scan a package, indicating it had been delivered, only to actually get the package to its destination hours after the deadline, according to the Brooklyn Federal Court papers.