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UPS laying off Technical hourly employees
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<blockquote data-quote="undercoversupe" data-source="post: 122706" data-attributes="member: 5775"><p>Not to bring up an aold thread, but UPS is going to be it's own demise. At one point our TSG department had 8 external technicians. We now have 0 dedicated. We have 2 that share the responsibilities of internal/external. We used to take care of csutomers within 2 hours. It is now 2 weeks. We started losing big accounts. Mostly because of price, but some for the technical reasons. UPS can never compete with Fedex on price. Never. Not while Fedex is non union. The customer was willing to pay a higher price to get the extra help from technical resources. Fedex has always had the reputation of taking a week or so to take care of a computer issue. Now UPS is the same or worse in the support aspect. JMO... Oh yeah, JB Sucks. He is an IE idiot who loves to analyze things. When will Corp TSG realize he is the proble?</p></blockquote><p></p>
[QUOTE="undercoversupe, post: 122706, member: 5775"] Not to bring up an aold thread, but UPS is going to be it's own demise. At one point our TSG department had 8 external technicians. We now have 0 dedicated. We have 2 that share the responsibilities of internal/external. We used to take care of csutomers within 2 hours. It is now 2 weeks. We started losing big accounts. Mostly because of price, but some for the technical reasons. UPS can never compete with Fedex on price. Never. Not while Fedex is non union. The customer was willing to pay a higher price to get the extra help from technical resources. Fedex has always had the reputation of taking a week or so to take care of a computer issue. Now UPS is the same or worse in the support aspect. JMO... Oh yeah, JB Sucks. He is an IE idiot who loves to analyze things. When will Corp TSG realize he is the proble? [/QUOTE]
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