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UPS laying off Technical hourly employees
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<blockquote data-quote="ncrtscisme" data-source="post: 135646" data-attributes="member: 4721"><p>by the way, packageguylv...about TSGers closing incompleted S/O's just to meet SLA...I've seen that done a million times when I was working on the help desk and I asked some TSG people and the answer was pretty much unanimous: Management cares more about the numbers than anything else, including customer service and integrity, so getting those S/O's closed on time was the #1 priority and most TSGers regretted having to do that.</p><p></p><p>I sure as hell hope you guys in LV don't have to deal with the same twisted bureaucracy we had to deal with...then again, if you're really "full brown" or whatever it's called, I'm sure you do.</p><p></p><p>HELLO TO ALL REGION 02 TSGers, FROM A FORMER REGION 02 TSCer!!!!</p></blockquote><p></p>
[QUOTE="ncrtscisme, post: 135646, member: 4721"] by the way, packageguylv...about TSGers closing incompleted S/O's just to meet SLA...I've seen that done a million times when I was working on the help desk and I asked some TSG people and the answer was pretty much unanimous: Management cares more about the numbers than anything else, including customer service and integrity, so getting those S/O's closed on time was the #1 priority and most TSGers regretted having to do that. I sure as hell hope you guys in LV don't have to deal with the same twisted bureaucracy we had to deal with...then again, if you're really "full brown" or whatever it's called, I'm sure you do. HELLO TO ALL REGION 02 TSGers, FROM A FORMER REGION 02 TSCer!!!! [/QUOTE]
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