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UPS laying off Technical hourly employees
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<blockquote data-quote="nerrollus" data-source="post: 135667" data-attributes="member: 7137"><p>That's funny coming from the Vegas helpdesk ... Since they moved to the Vegas helpdesk I've heard nothing but complaints about you guys. Everytime I get dispatched to a problem I have to spend the first 10 minutes listening to the user bitch about how ignorant you guys are. And I don't mind telling you I've never had a "good" call when talking to you guys. Hell all the people I know will do everything possible and avoid calling you guys at all costs. And to make matters worse, probably 90% of my logs are now tech jack self service orders because I can't get the users to call the UPS-TECH number because everyone hates dealing with the new Vegas desk.</p><p></p><p>So before you start getting all high and mighty, you might look at your own. I used to bitch about how stupid some of the old help desk people are, but I'd take even the worst of them over the morons at Vegas any day of the week. God I miss the old TSC06 guys ...</p></blockquote><p></p>
[QUOTE="nerrollus, post: 135667, member: 7137"] That's funny coming from the Vegas helpdesk ... Since they moved to the Vegas helpdesk I've heard nothing but complaints about you guys. Everytime I get dispatched to a problem I have to spend the first 10 minutes listening to the user bitch about how ignorant you guys are. And I don't mind telling you I've never had a "good" call when talking to you guys. Hell all the people I know will do everything possible and avoid calling you guys at all costs. And to make matters worse, probably 90% of my logs are now tech jack self service orders because I can't get the users to call the UPS-TECH number because everyone hates dealing with the new Vegas desk. So before you start getting all high and mighty, you might look at your own. I used to bitch about how stupid some of the old help desk people are, but I'd take even the worst of them over the morons at Vegas any day of the week. God I miss the old TSC06 guys ... [/QUOTE]
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UPS laying off Technical hourly employees
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