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<blockquote data-quote="packageguylv" data-source="post: 139117" data-attributes="member: 7170">Well ... lets put an end to the TSC / TSG thing right now ....TSG gets dispatched on &quot;fixable via netop&quot; problems cause corporate doesnt want us fixing it ....I dispatch to TSG as little as possible ESPECIALLY during software upgrades cause of major friend&#039;ups in the past by TSG, for example ....TSG:&quot;I just rebuilt the DCS workstation and now the DIADS wont upload. I re-uploaded the operating syatem to them and now they are all in a ready state, but they have data in them&quot;Me:&quot;What software version are the DIADS ?&quot;TSG:&quot;What do you mean ?&quot;Me<img src="/community/styles/default/xenforo/smilies/frown.png"&nbsp; class="smilie" loading="lazy" alt=":(" title="Frown&nbsp; &nbsp; :(" data-shortname=":(" />Frustration building)&quot;OK, let me ask you this, did you download the information from the DIADS before uploading the Operating system to them ?&quot;TSG:&quot;Was I Supposed to ?&quot;-------------------------Long story short, <img src="/community/styles/default/xenforo/smilies/group1/censored2.gif"&nbsp; class="smilie" loading="lazy" alt=":censored2:" title="Censored2&nbsp; &nbsp; :censored2:" data-shortname=":censored2:" /> over here decided to reupload the operating system to an OLDER VERSION than was being used, therefor all data on the diads were lost........ UGH !!!!!!The next brilliant TSG &quot;friend&#039;up&quot; come in the way of a TSG who decided to take all the printers from the app server and move them to the friend&amp;P server ... in the process he proceeded to lock every printer with a password and then go on vacation !! &quot;friend&#039;ing&quot; BRILLIANT NUMB NUTS !!!Then there was the time TSG decided that the &quot;Piece Of Sht&quot; CRS server in their building was not their problem cause customer was in a different building, TSG claimed the CRS server in his building was not HIS problem and the user from the city (which was 400 miles away by the way...good ol Texas TSG&#039;s strike again) had to drive to dallas to fix it ..... WTF !!! By the way there IS a way to provide feedback to the TSC, Email the supervisors, its that simple, you can also sumbit a customer feedback ... but then again you ARE a TSG and i really dont expect you to know that ....Honestly guys, the only people worth a damn on the TSC, and yes i ment the TSC are the Crit Skills agents, The Gen 1 and Gen 2 people are &#039;king morons, a monkey could do ther job ... i know, and for that I apologise ....But the TSC isnt the only one to blame here blame corporate, they are the real problem. Theres so much sht the TSC can fix and arent allowed to its fkung stupid. Thats why the TSG;s get bombarded with service orders.....And finally ... i will say Hello to GUS ... too bad hes just as dumb as the rest of the TSG;s were.....HOW THE <img src="/community/styles/default/xenforo/smilies/group1/censored2.gif"&nbsp; class="smilie" loading="lazy" alt=":censored2:" title="Censored2&nbsp; &nbsp; :censored2:" data-shortname=":censored2:" /> did he make SUPERVISOR .... UGHHH !!!!</blockquote>

[QUOTE="packageguylv, post: 139117, member: 7170"] Well ... lets put an end to the TSC / TSG thing right now .... TSG gets dispatched on "fixable via netop" problems cause corporate doesnt want us fixing it .... I dispatch to TSG as little as possible ESPECIALLY during software upgrades cause of major friend'ups in the past by TSG, for example .... TSG: "I just rebuilt the DCS workstation and now the DIADS wont upload. I re-uploaded the operating syatem to them and now they are all in a ready state, but they have data in them" Me: "What software version are the DIADS ?" TSG: "What do you mean ?" Me:(Frustration building) "OK, let me ask you this, did you download the information from the DIADS before uploading the Operating system to them ?" TSG: "Was I Supposed to ?" ------------------------- Long story short, :censored: over here decided to reupload the operating system to an OLDER VERSION than was being used, therefor all data on the diads were lost........ UGH !!!!!! The next brilliant TSG "friend'up" come in the way of a TSG who decided to take all the printers from the app server and move them to the friend&P server ... in the process he proceeded to lock every printer with a password and then go on vacation !! "friend'ing" BRILLIANT NUMB NUTS !!! Then there was the time TSG decided that the "Piece Of Sht" CRS server in their building was not their problem cause customer was in a different building, TSG claimed the CRS server in his building was not HIS problem and the user from the city (which was 400 miles away by the way...good ol Texas TSG's strike again) had to drive to dallas to fix it ..... WTF !!! By the way there IS a way to provide feedback to the TSC, Email the supervisors, its that simple, you can also sumbit a customer feedback ... but then again you ARE a TSG and i really dont expect you to know that .... Honestly guys, the only people worth a damn on the TSC, and yes i ment the TSC are the Crit Skills agents, The Gen 1 and Gen 2 people are 'king morons, a monkey could do ther job ... i know, and for that I apologise .... But the TSC isnt the only one to blame here blame corporate, they are the real problem. Theres so much sht the TSC can fix and arent allowed to its fkung stupid. Thats why the TSG;s get bombarded with service orders..... And finally ... i will say Hello to GUS ... too bad hes just as dumb as the rest of the TSG;s were.....HOW THE :censored: did he make SUPERVISOR .... UGHHH !!!! [/QUOTE]

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