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UPS laying off Technical hourly employees
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<blockquote data-quote="nerrollus" data-source="post: 156085" data-attributes="member: 7137"><p>I'm going to agree that they won't automate ... Given the last DCS upgrade that happened in our district (DIAD4's) it was a total nightmare because a ton of the D4's stop communicating with the network in the middle of the upgrade. Was a total mess.</p><p></p><p>Right now we have all the OMS's do the upgrade and give them a direct number to a TSG technician should a problem come up. Same could probably be done with just having them call the TSC should a problem come up or they don't understand the instructions.</p></blockquote><p></p>
[QUOTE="nerrollus, post: 156085, member: 7137"] I'm going to agree that they won't automate ... Given the last DCS upgrade that happened in our district (DIAD4's) it was a total nightmare because a ton of the D4's stop communicating with the network in the middle of the upgrade. Was a total mess. Right now we have all the OMS's do the upgrade and give them a direct number to a TSG technician should a problem come up. Same could probably be done with just having them call the TSC should a problem come up or they don't understand the instructions. [/QUOTE]
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