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UPS laying off Technical hourly employees
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<blockquote data-quote="Sammie" data-source="post: 183954" data-attributes="member: 8657"><p>My MSN helpdesk moved their call center to India about a year ago and I cannot understand any of them, their accents are so thick. I have asked for someone who speaks ENGLISH but there isn't anyone. </p><p> </p><p>I wish somebody upstairs would realize the friction caused by these outsourced centers. The pay is awful, there are no benies and the turn over is about 99%. These positions are no more than stepping stone jobs. And these people know nothing about the product or the company they're taking calls for. There will never be loyalty, dedication or willingness at these sites!!</p><p> </p><p>Wake UP Somebody!!!!</p></blockquote><p></p>
[QUOTE="Sammie, post: 183954, member: 8657"] My MSN helpdesk moved their call center to India about a year ago and I cannot understand any of them, their accents are so thick. I have asked for someone who speaks ENGLISH but there isn't anyone. I wish somebody upstairs would realize the friction caused by these outsourced centers. The pay is awful, there are no benies and the turn over is about 99%. These positions are no more than stepping stone jobs. And these people know nothing about the product or the company they're taking calls for. There will never be loyalty, dedication or willingness at these sites!! Wake UP Somebody!!!! [/QUOTE]
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