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UPS laying off Technical hourly employees
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<blockquote data-quote="Deeohem" data-source="post: 268645" data-attributes="member: 5860"><p>Yeah, we were wondering what happened to all the external logs and then they posted the memo that was sent to BD about GoToAssist. Wish we were given the same tool.... We don't do hardware support anymore, and our ECTS partners seem to have all the software issues in hand, so that just leaves WorldShip integrations... I don't particularly like drive 2 hours each way to setup a keyed import of .csv files</p><p></p><p>that said, I'm also hearing that the HD won't escalate a log if the shipper refuses to use GTA. gonna build a lot of customer loyalty that way...</p></blockquote><p></p>
[QUOTE="Deeohem, post: 268645, member: 5860"] Yeah, we were wondering what happened to all the external logs and then they posted the memo that was sent to BD about GoToAssist. Wish we were given the same tool.... We don't do hardware support anymore, and our ECTS partners seem to have all the software issues in hand, so that just leaves WorldShip integrations... I don't particularly like drive 2 hours each way to setup a keyed import of .csv files that said, I'm also hearing that the HD won't escalate a log if the shipper refuses to use GTA. gonna build a lot of customer loyalty that way... [/QUOTE]
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