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<blockquote data-quote="anothertsg" data-source="post: 78090" data-attributes="member: 4712">It just FLOORS me that they can make a decision of this magnitude, but not have &quot;details ironed out&quot; anywhere in the friggin nation.&nbsp; How can anyone truly believe the fairy tale &quot;It all comes down to managing cost and maximizing resources. That&#039;s just good business.&quot;&nbsp; HAHAAHHAA!!!!&nbsp; A company which supposedly prides itself on technology descimating it&#039;s tech support workforce?&nbsp; That&#039;s not good business, it&#039;s a severe lack of long term planning.&nbsp; To respect this kind of decision making is blind idiocy.&nbsp; An outsourced desk has ZERO chance of offering anything resembling support in an environment with as many home-brew, mission-critical applications as UPS.&nbsp; They will simply be an answering service for the TSG skeleton crew left behind.&nbsp; Amazingly enough, the corp big dogs don&#039;t realize the long term insidious effect this has already begun to have on personnel THROUGHOUT THE COMPANY.&nbsp; No one thought UPS would treat their people like this, even during a downsizing.&nbsp; To see it happening, to people who offer support to all other departments and are therefore known to almost everyone, is frightening and demoralizing to most everyone.&nbsp; Everyone, including almost all management, is ASHAMED of what this company is doing.&nbsp; It is one more &quot;cost saving&quot; decision that is eroding the pride UPSer&#039;s used to have in working here.&nbsp; Why stand behind a company who treats long term employees like garbage?&nbsp; I remember a downsizing to a different department a few years ago, which involved more lost positions in our district than we will lose in TSG.&nbsp; All of these people were reassigned, except one who retired.&nbsp; So either the company has changed, or the company has very little use for its technical workforce.</blockquote>

[QUOTE="anothertsg, post: 78090, member: 4712"] It just FLOORS me that they can make a decision of this magnitude, but not have "details ironed out" anywhere in the friggin nation. How can anyone truly believe the fairy tale "It all comes down to managing cost and maximizing resources. That's just good business." HAHAAHHAA!!!! A company which supposedly prides itself on technology descimating it's tech support workforce? That's not good business, it's a severe lack of long term planning. To respect this kind of decision making is blind idiocy. An outsourced desk has ZERO chance of offering anything resembling support in an environment with as many home-brew, mission-critical applications as UPS. They will simply be an answering service for the TSG skeleton crew left behind. Amazingly enough, the corp big dogs don't realize the long term insidious effect this has already begun to have on personnel THROUGHOUT THE COMPANY. No one thought UPS would treat their people like this, even during a downsizing. To see it happening, to people who offer support to all other departments and are therefore known to almost everyone, is frightening and demoralizing to most everyone. Everyone, including almost all management, is ASHAMED of what this company is doing. It is one more "cost saving" decision that is eroding the pride UPSer's used to have in working here. Why stand behind a company who treats long term employees like garbage? I remember a downsizing to a different department a few years ago, which involved more lost positions in our district than we will lose in TSG. All of these people were reassigned, except one who retired. So either the company has changed, or the company has very little use for its technical workforce. [/QUOTE]

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