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UPS laying off Technical hourly employees
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<blockquote data-quote="Crystal" data-source="post: 78922" data-attributes="member: 4765"><p>Here is the problem. Yes we are getting newer technology that might not need as much helpdesk support as before... But, people take for granted the 90% of calls we get about procedural things. Anything from I don't know how to send an attachment with my email too, can you run the BOD for me in GSS. </p><p></p><p>Also, Tieguy you keep saying that UPSers are going to fill the Vegas desk... I have no idea where you get your information from but that is just not true at all. The Vegas desk is going to be filled with Light Brown employees which are not UPSERS. It is going to be the same people that support the external customers. </p><p> </p><p>One last thing, I am really sick of all the bickering in this thread. I know that Tieguy is really annoying but just ignore him and lets actually talk Tech to Tech and try to help each other out.</p></blockquote><p></p>
[QUOTE="Crystal, post: 78922, member: 4765"] Here is the problem. Yes we are getting newer technology that might not need as much helpdesk support as before... But, people take for granted the 90% of calls we get about procedural things. Anything from I don't know how to send an attachment with my email too, can you run the BOD for me in GSS. Also, Tieguy you keep saying that UPSers are going to fill the Vegas desk... I have no idea where you get your information from but that is just not true at all. The Vegas desk is going to be filled with Light Brown employees which are not UPSERS. It is going to be the same people that support the external customers. One last thing, I am really sick of all the bickering in this thread. I know that Tieguy is really annoying but just ignore him and lets actually talk Tech to Tech and try to help each other out. [/QUOTE]
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