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Message: <blockquote data-quote="beentheredonethat" data-source="post: 79978" data-attributes="member: 4886"><p>I don't agree with all of Corporate TSG, but having a Tivoli job run that automatically updates our computers with patchs instead of having to dispatch a tech seems like a good idea. Having a web site where a user can go to, where they can reset there own password vs going to a tech to do it also seems like a good idea.  I could go on, but you should get the picture.  I say shame on local mgmt since as these rights and responsibilities were taken away they should have looked at avenues of reducing there workforce by not replacing technicians who leave the company or transfer to other jobs within UPS.  The writing about reduction was there for years, local mgmt should have responded beforehand instead of saying well we always had 30 techs so we need to replace the one that just left.</p></blockquote><p></p>