Reply to thread

Message

<blockquote data-quote="ups_tech1" data-source="post: 84167">In the end its typical new(post IPO) UPS. Lets put all of our eggs in one basket (PAS being that basket) and piss off the people carrying that basket.Sorry to hear about the layoffs guys.&nbsp; I worked as a ups tech in region 06 until about 8 months ago, when I bailed for another job at another company.&nbsp; Best decision I ever made.&nbsp; I truly hope it all works out for those displaced.&nbsp; There are some great people UPS cannot afford to loose, esp at the help desk.&nbsp; If Carlos and Janet from the helpdesk are reading this, you are these people; I hope you guys are okay.&nbsp; &nbsp; When I left most regions I had worked with were poorly staffed, both head count and skill levels.&nbsp; There was the big push for A+ and later Network+ certs, which were a joke.&nbsp; The company has done a terrible joke in keeping an recruiting people that are skilled enough to deal with the vast amount of technology it employs.&nbsp; Those that are skilled are paid the same as those that are not, so they leave.&nbsp; I would have hoped that they would have used this layoff to trim the fat, which of course they didn&#039;t. And lets put this in perspective for those of you out there who doubt the need for good TSG people at your local site.&nbsp; If 1 driver screws the pooch any given morning there are a few hundred packages that are going to be late.&nbsp; If the network/server screws the pooch on that same morning, PAS is hosed.&nbsp; All the packages are going to be late.&nbsp; Now the management theory goes that the Helpdesk or outsourced Dork Squad are going to race to the rescue.&nbsp; The helpdesk is going to be pretty much flying blind, its like open heart surgery from space.&nbsp; The outsourced group is firstly going to take a while to get on the scene.&nbsp; How much disruption would be caused by PAS down for an hour?&nbsp; Secondly, UPS deals with a lot of technology in a way that is completely unique.&nbsp; It would take a newbie a long time to even figure out where to begin.&nbsp; So how much is this little cutback going to save?&nbsp; Guess what, its not enough!Kristopher</blockquote>

[QUOTE="ups_tech1, post: 84167"] In the end its typical new(post IPO) UPS. Lets put all of our eggs in one basket (PAS being that basket) and piss off the people carrying that basket. Sorry to hear about the layoffs guys. I worked as a ups tech in region 06 until about 8 months ago, when I bailed for another job at another company. Best decision I ever made. I truly hope it all works out for those displaced. There are some great people UPS cannot afford to loose, esp at the help desk. If Carlos and Janet from the helpdesk are reading this, you are these people; I hope you guys are okay. When I left most regions I had worked with were poorly staffed, both head count and skill levels. There was the big push for A+ and later Network+ certs, which were a joke. The company has done a terrible joke in keeping an recruiting people that are skilled enough to deal with the vast amount of technology it employs. Those that are skilled are paid the same as those that are not, so they leave. I would have hoped that they would have used this layoff to trim the fat, which of course they didn't. And lets put this in perspective for those of you out there who doubt the need for good TSG people at your local site. If 1 driver screws the pooch any given morning there are a few hundred packages that are going to be late. If the network/server screws the pooch on that same morning, PAS is hosed. All the packages are going to be late. Now the management theory goes that the Helpdesk or outsourced Dork Squad are going to race to the rescue. The helpdesk is going to be pretty much flying blind, its like open heart surgery from space. The outsourced group is firstly going to take a while to get on the scene. How much disruption would be caused by PAS down for an hour? Secondly, UPS deals with a lot of technology in a way that is completely unique. It would take a newbie a long time to even figure out where to begin. So how much is this little cutback going to save? Guess what, its not enough! Kristopher [/QUOTE]

Verification