Reply to thread

Message: <blockquote data-quote="pdx1jsb" data-source="post: 87345" data-attributes="member: 5042">Good luck with that career plan. I too am sorry for the people that lost their jobs who were qualified to be working in Tech Support. I make no apologies for my opinion on unionization. Yes and you post them of your own free will on a public forum for review. Be a man and deal with the comments to your statements. No wonder you aren't in management! How could you handle a head-to-head with your manager or supervisor if you can't defend your statements on a forum! There are always cut-throat people no matter where you work and UPS is a magnet for them. Especially with MAPP in place to keep people that came through the ranks from ascending to the next level. But that is a topic to its own... I'm sad to hear planning and recording your day in 15 minute increments is challenging for you. You probably bought the 'benefits of an A+ certification' email that went around! I chose to work at UPS as well, and saw the company move from 'a great place to be' to 'an ok place to be if you don't have anywhere better to work or you aren't qualifed to work somewhere else'. I was not disgruntled when I started my tour in TSG but close to two years in I saw the writing with AD and then PMT. Web Applications + Active Directory = centralized administration and less support cost. Thats common sense and good business. I started shopping for jobs, selectively at first. PMT forced me to kick it into high gear. Anyone that didn't see this coming two years ago has slow reflexes or trusted the company would treat them better than they did. If TSG was union I guarantee the reductions would have been handled alot better than they were. Good people would have been given more notice and could have left without a lapse in employment. Remember this: expansion is followed by contraction. Our group expanded my first two years and then got reduced in the third. I could have left before the reductions but decided to stay through January for my sick time and 13 hrs vacation. Then we got the reduction PCM so I stayed for a nice $12000 leaving bonus. Not everyone was as fortunate and I'm thankful for the way things worked out for me.  Its easy to say that when you are unaffected by the reductions. I choose to endorse unionization as a means to being treated fairly. I wasn't pro-union when I entered TSG but felt union. PMT changed my opinion on this subject. I can see the benefits to using it but my problem is being held accountable to using an application when there were ever changing (sometimes weekly) instructions for how to use and code time.You can find documents on everything in TSG, that is half your job. But there were no corporate documents for PMT usage, at least none I was shown.  What about as a means of changing the work environment? Like I said before, if you are unhappy change the situation or leave. Those are your two choices. The only way to force change in TSG from a technician level is to unionize.</blockquote>

Verification