UPS ramping up customer service - American Press
Thirteen UPS trucks rolled out of the UPS Customer Center Saturday, Aug. 7. It marked the beginning of Saturday ground delivery for Lake Charles, Westlake and Sulphur.
“No more waiting until Monday for your package,” said Joseph Williams, one of the supervisors at the Fruge Street UPS location.
UPS express and international deliveries have been available on Saturday for many years. Residential customers can now receive ground shipments two days earlier with no special processing or extra cost on the shipper’s part. UPS Ground packages picked up on Saturday can now be delivered as early as Monday.
About 2,500 packages were processed Saturday, according to Lake Charles UPS Manager Jeff Ryder. Twelve employees were added to the payroll to handle the new schedule.
Thirteen UPS trucks rolled out of the UPS Customer Center Saturday, Aug. 7. It marked the beginning of Saturday ground delivery for Lake Charles, Westlake and Sulphur.
“No more waiting until Monday for your package,” said Joseph Williams, one of the supervisors at the Fruge Street UPS location.
UPS express and international deliveries have been available on Saturday for many years. Residential customers can now receive ground shipments two days earlier with no special processing or extra cost on the shipper’s part. UPS Ground packages picked up on Saturday can now be delivered as early as Monday.
About 2,500 packages were processed Saturday, according to Lake Charles UPS Manager Jeff Ryder. Twelve employees were added to the payroll to handle the new schedule.
