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<blockquote data-quote="59 Dano" data-source="post: 4297901" data-attributes="member: 23516">My motto was that if it wasn&#039;t important enough of a shipment for them to have ready on time, it wasn&#039;t important enough for me to wait on it.&nbsp; The ones I hated were those who called in 10 minutes before cutoff with a ready PUP and an hour window.&nbsp; You get there 8 minutes after it&#039;s called in because you won&#039;t have any other time to get it...&nbsp; and they don&#039;t have it ready.&nbsp; Those who pulled that got the late treatment - put that stop off until the last minute because they were usually waiting around off the clock for me to come and get the PUP - until they caught on.It&#039;s a big deal to get customers to work within the window.&nbsp; Those who properly train their customers rarely have issues and those who don&#039;t train them usually have issues.&nbsp; There are times and places for exceptions but those shouldn&#039;t be frequent.</blockquote>

[QUOTE="59 Dano, post: 4297901, member: 23516"] My motto was that if it wasn't important enough of a shipment for them to have ready on time, it wasn't important enough for me to wait on it. The ones I hated were those who called in 10 minutes before cutoff with a ready PUP and an hour window. You get there 8 minutes after it's called in because you won't have any other time to get it... and they don't have it ready. Those who pulled that got the late treatment - put that stop off until the last minute because they were usually waiting around off the clock for me to come and get the PUP - until they caught on. It's a big deal to get customers to work within the window. Those who properly train their customers rarely have issues and those who don't train them usually have issues. There are times and places for exceptions but those shouldn't be frequent. [/QUOTE]

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