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I had my first My Choice " Delivery Window" delivery yesterday
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<blockquote data-quote="soberups" data-source="post: 1373486" data-attributes="member: 14668"><p>They will never have me "dead to rights" because I am 100% honest 100% of the time and I show up every day and do the job in a safe and correct manner.</p><p></p><p>If I am raising flags and showing up on the radar, it usually means that there is some underlying flaw or problem in the system and rather than sticking a Band Aid over it to keep the report looking good I just do what needs to be done regardless of the consequences or how "bad" it makes me look.</p><p></p><p>My experience over the last 27 years has been that the trick to actually getting problems <em>solved</em> at UPS is to find a way to cause a <em><strong>decision maker</strong></em> to look really, really bad on a report. Simply complaining about the problem to your immediate superior is a waste of time since they seldom have the authority to make the sort of operational decisions that will ultimately resolve the situation. A perfect example of this phenomenon was when they changed the NDA commit time on my area from 12:00 to 10:30 without making any other changes to the dispatch. Complaining to my on-road served no purpose, so I just started delivering them after the commit time with "other" as a reason. It took 2 weeks and a total of about 50 or 60 late NDA before a <em><strong>decision-maker</strong></em> finally intervened and solved the problem by ordering an additional route to be dispatched.</p></blockquote><p></p>
[QUOTE="soberups, post: 1373486, member: 14668"] They will never have me "dead to rights" because I am 100% honest 100% of the time and I show up every day and do the job in a safe and correct manner. If I am raising flags and showing up on the radar, it usually means that there is some underlying flaw or problem in the system and rather than sticking a Band Aid over it to keep the report looking good I just do what needs to be done regardless of the consequences or how "bad" it makes me look. My experience over the last 27 years has been that the trick to actually getting problems [I]solved[/I] at UPS is to find a way to cause a [I][B]decision maker[/B][/I] to look really, really bad on a report. Simply complaining about the problem to your immediate superior is a waste of time since they seldom have the authority to make the sort of operational decisions that will ultimately resolve the situation. A perfect example of this phenomenon was when they changed the NDA commit time on my area from 12:00 to 10:30 without making any other changes to the dispatch. Complaining to my on-road served no purpose, so I just started delivering them after the commit time with "other" as a reason. It took 2 weeks and a total of about 50 or 60 late NDA before a [I][B]decision-maker[/B][/I] finally intervened and solved the problem by ordering an additional route to be dispatched. [/QUOTE]
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I had my first My Choice " Delivery Window" delivery yesterday
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