2014 Peak Playbook

blkmamba

Well-Known Member
To all, for discussion:

Last week all senior staff received and were briefed on the 2014 peak playbook. The book (binder) features the objectives and goals of operations for peak. It contains alarming instructions.


Safety: Reducing [reported] injuries by employing various methods and tactics. The safety section contains 18 pages of methods and tactics used to deter employee from reporting the injury.


Media: There are very strict guidelines this year involving the media. The company wants to avoid a public relations nightmare and outlines several steps that must be taken.


Service: All packages are expected to make service - "by all means necessary."


Whistleblower: There are methods that must be used to spot the troublemakers among the management rankings. There are teams dedicated to monitor social media as part of the PR initiative.


Whistleblower 2: Details include methods and tactics for emotional and psychological manipulation among the bargaining unit.


Discipline: All discipline shall be minimum with regards to tactics as described in other sections.

This is also a lengthy section which includes new methods for taking notes and interviews.


Troublemakers: Section includes redundant information about discipline and psychological tactics - but it focuses on certain types of people. Not the employee everyone knows is a troublemaker - but the employees who actively listen to them.


Seasonal employee: All seasonal employees must feel important to the cause. Manipulation will be used (outlined in other sections). Safety - refers to safety section designed to reduce injury reports.


Loss prevention: New training and equipment has been completed at test buildings. Deployment will not occur until 2015. (All that was mentioned about LP)
How do you know all of this??? Just curious as if you are making up a pile of crap. If true and this got out, it would be a pr nightmare
 

soberups

Pees in the brown Koolaid
We wont have enough trucks to contain the volume and we wont have enough people with DOT cards to drive the trucks that we do have.

What we will get...is a few extra peak hires pedaling around our areas on bikes. There will be intense micromanagement on exactly how many hours we are required to use helpers, along with silly quotas on how many stops they are required to have in "their" DIAD. Rather than solving the underlying problems that caused us to fail so big last year, I predict a huge emphasis on meaningless crap like appearance standards for helpers, ORION compliance, missed scans, A.M. time, and other stupid metrics.
 

joeboodog

good people drink good beer
We wont have enough trucks to contain the volume and we wont have enough people with DOT cards to drive the trucks that we do have.

What we will get...is a few extra peak hires pedaling around our areas on bikes. There will be intense micromanagement on exactly how many hours we are required to use helpers, along with silly quotas on how many stops they are required to have in "their" DIAD. Rather than solving the underlying problems that caused us to fail so big last year, I predict a huge emphasis on meaningless crap like appearance standards for helpers, ORION compliance, missed scans, A.M. time, and other stupid metrics.
Don't forget forcing us to deliver on Black Friday. That will solve everything.
 

Dragon

Package Center Manager
We wont have enough trucks to contain the volume and we wont have enough people with DOT cards to drive the trucks that we do have.

What we will get...is a few extra peak hires pedaling around our areas on bikes. There will be intense micromanagement on exactly how many hours we are required to use helpers, along with silly quotas on how many stops they are required to have in "their" DIAD. Rather than solving the underlying problems that caused us to fail so big last year, I predict a huge emphasis on meaningless crap like appearance standards for helpers, ORION compliance, missed scans, A.M. time, and other stupid metrics.

We wont have enough trucks to contain the volume and we wont have enough people with DOT cards to drive the trucks that we do have. Have we ever had enough during any peak??

What we will get...is a few extra peak hires pedaling around our areas on bikes. There will be intense micromanagement on exactly how many hours we are required to use helpers, along with silly quotas on how many stops they are required to have in "their" DIAD. Rather than solving the underlying problems that caused us to fail so big last year, I predict a huge emphasis on meaningless crap like appearance standards for helpers, ORION compliance, missed scans, A.M. time, and other stupid metrics. No change from prior peaks for this either, we are not giving away the business during peak.

Focus on safety still a priority.


We do have extra routes and drivers on already and more to be put on, to include feeders.

Volume is hitting the LS and Hubs earlier..that's a fact!


Building upgrades/additions, new parking lot and parking area's in use already.

Some things still need to be worked on but we are definitely headed in the right direction.
 

DSM515

Well-Known Member
I remember a time when EVERYONE in mgmt, supervision, IE, HR, anyone FT in operations had there Browns on ready to go and help out when and where needed but not anymore there all to high and mighty to help out, heck most of them are heading home before 6.pm.
 

scooby0048

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I remember a time when EVERYONE in mgmt, supervision, IE, HR, anyone FT in operations had there Browns on ready to go and help out when and where needed but not anymore there all to high and mighty to help out, heck most of them are heading home before 6.pm.

Too many sups working grievances filed.
 
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