The main issues is UPS is no longer an employer of choice. What once was a great career with good pay and benefits has now become a complete micromanaged race to the bottom. Look at the Union employees now-Ex-convicts, work release, ghetto looking drivers and hub employees with absolutely no pride in anything with a work ethic to match. Management's constant harassment, increased numbers beyond anything reasonable, routes so jacked up there is no time for anything customer related.
Then what does UPS care about with the rapid increase in volume over the past 10-15 years? Not updating hubs or equipment, poor pay increases, not putting in air conditioning, proper lighting, ice machines or updated bathrooms. They yell and scream at people over a cardboard box with heat indexes over 100 degrees. They put cameras in package cars that have 350,000 miles on them, spending tens of millions on this. They literally spent a BILLION dollars on orion which can't figure out how to run a subdivision that is a big circle. The list goes on and on and is specific to each hub. There is no pride, no unity. It is literally a contract from punch to punch. 2023 is coming fast and we better get our priorities straight.