Clerk work being outsourced/subcontracted?

[RFraz]

They're just in the UDC data correction system. Address that don't stick, or select suite #, etc. I probably only physically handle 5 to 10, the rest are incoming pieces.

What does UDC stand for? Thank you

 

[KearsargeCoop]

What does UDC stand for? Thank you

UPS Data Capture I believe. Very antiquated corrections system.

 

[ski or die]

I was in clerical for 30 years before retirement. I was also a union steward. Back in 1997, they tried to eliminate all clerical positions nationwide. First they attempted to move all clerical work to Bristol, Tenn. They told us we could follow our work. The first local whose work was sent followed their work. They were forced to work in house trailers. Our Business Agent would not help us at all. Built a network of stewards throughout the country. We worked together to prepare grievances. We bombarded our locals with them. All were forwarded on to panel. Finally, I was able to get a one on one meeting with our President, Mr. Carey. It was decided all clerical positions would remain at each local until each employee would retire, so no one was to lose their clerical position. As the work was removed from retirements or employees quitting, it was sent to North Carolina, working out of a former KMart. All non-union. Did not work to well, new employees had no knowledge of how UPS worked and many complaints from customers ensued. If these employees are still in clerical, unless there was a change in the contract, that work should remain. Also, employees in Louisville who were doing clerical work recently fought to join the union and President O'Brien stepped in to help.

 

[Jkloc420]

I was in clerical for 30 years before retirement. I was also a union steward. Back in 1997, they tried to eliminate all clerical positions nationwide. First they attempted to move all clerical work to Bristol, Tenn. They told us we could follow our work. The first local whose work was sent followed their work. They were forced to work in house trailers. Our Business Agent would not help us at all. Built a network of stewards throughout the country. We worked together to prepare grievances. We bombarded our locals with them. All were forwarded on to panel. Finally, I was able to get a one on one meeting with our President, Mr. Carey. It was decided all clerical positions would remain at each local until each employee would retire, so no one was to lose their clerical position. As the work was removed from retirements or employees quitting, it was sent to North Carolina, working out of a former KMart. All non-union. Did not work to well, new employees had no knowledge of how UPS worked and many complaints from customers ensued. If these employees are still in clerical, unless there was a change in the contract, that work should remain. Also, employees in Louisville who were doing clerical work recently fought to join the union and President O'Brien stepped in to help.

@Future is a clerk, does a really good job to

 

[hellfire]

What job are you talking about? Customer counter? Clerical work has to be done onsite.

 

[Commercial Inside Release]

Probably non-union clerk jobs.

 

[DELACROIX]

I was in clerical for 30 years before retirement. I was also a union steward. Back in 1997, they tried to eliminate all clerical positions nationwide. First they attempted to move all clerical work to Bristol, Tenn. They told us we could follow our work. The first local whose work was sent followed their work. They were forced to work in house trailers. Our Business Agent would not help us at all. Built a network of stewards throughout the country. We worked together to prepare grievances. We bombarded our locals with them. All were forwarded on to panel. Finally, I was able to get a one on one meeting with our President, Mr. Carey. It was decided all clerical positions would remain at each local until each employee would retire, so no one was to lose their clerical position. As the work was removed from retirements or employees quitting, it was sent to North Carolina, working out of a former KMart. All non-union. Did not work to well, new employees had no knowledge of how UPS worked and many complaints from customers ensued. If these employees are still in clerical, unless there was a change in the contract, that work should remain. Also, employees in Louisville who were doing clerical work recently fought to join the union and President O'Brien stepped in to help.

The Company has a special kind of love for Union Clerks positions, now they are as rare as Porters.

Did you retire under the IBT/UPS Retirement Plan or the Company’s ?

 

[DOK]

I’m a clerk in a small midwestern center. Maybe 40 routes in the building. 80% rural, 20% city, by area.
recently a friend who is TSG said they thought all addresses corrections were going to be outsourced…..done overnight, off-site, she thought in Pune, India….where they sent most of our TSG work, and call center (where the 800PICK-UPS is answered) work.

Has anyone else heard anything?

since last year, when they gave us ERA, instead of UDC, E2DC, the whole address. Correction thing has been slowly going off the rails. ERA is supposed to be “smart” but it’s not. And a lot of my address corrections are done when I get to work. When I asked, I was told that it was “automated”.

Please reply if you’ve heard some thing else.
Wiconi

How can an address change be performed remotely?

 

[anonymous23456]

@Future is a clerk, does a really good job to

Will see about that since 2nd day air service is back...

 

[ski or die]

The Company has a special kind of love for Union Clerks positions, now they are as rare as Porters.

Did you retire under the IBT/UPS Retirement Plan or the Company’s ?

Teamsters Local 710

 

[Coldworld]

Will see about that since 2nd day air service is back...

Did it go somewhere??

 

[DELACROIX]

Teamsters Local 710

I could of ran into you at a JAC hearing in Chicago, around February 1994. Who ever it was handed me a pension print out from 701/705…100 dollars per service year, I believe it maxed out 3,000.

 

[Coldworld]

@Future is a pimp , does a really good job to

Yes he does kid….yes he does

 

[Jkloc420]

Yes he does kid….yes he does

R u leaving ups

 

[Coldworld]

R u leaving ups

Perhaps

 

[Brown4life13]

I’m a clerk in a small midwestern center. Maybe 40 routes in the building. 80% rural, 20% city, by area.
recently a friend who is TSG said they thought all addresses corrections were going to be outsourced…..done overnight, off-site, she thought in Pune, India….where they sent most of our TSG work, and call center (where the 800PICK-UPS is answered) work.

Has anyone else heard anything?

since last year, when they gave us ERA, instead of UDC, E2DC, the whole address. Correction thing has been slowly going off the rails. ERA is supposed to be “smart” but it’s not. And a lot of my address corrections are done when I get to work. When I asked, I was told that it was “automated”.

Please reply if you’ve heard some thing else.
Wiconi

I’m a clerk in a small midwestern center. Maybe 40 routes in the building. 80% rural, 20% city, by area.
recently a friend who is TSG said they thought all addresses corrections were going to be outsourced…..done overnight, off-site, she thought in Pune, India….where they sent most of our TSG work, and call center (where the 800PICK-UPS is answered) work.

Has anyone else heard anything?

since last year, when they gave us ERA, instead of UDC, E2DC, the whole address. Correction thing has been slowly going off the rails. ERA is supposed to be “smart” but it’s not. And a lot of my address corrections are done when I get to work. When I asked, I was told that it was “automated”.

Please reply if you’ve heard some thing else.
Wiconi

I’m a clerk in Goodyear I have been wondering who is doing the pre processing too I taught it was a manager but they said it was the 1800 department I don’t think so because they would have to specifically log in to our hub system theat wouldn’t make sense to pay a United States employee too do that but I could see a overseas Indian person for low pay to do that work that’s why a lot are wrong and they don’t understand nsp etc

 

[BeachBoy]

A lot of it HAS to be done onsite. Moved, apt, ste, bad zips, they need to be corrected and pushed out the door the next day. You can't do that remotely. As a part time employee, I would get called in several times a week to work extra shifts clerking. That's in addition to every boxline having a 23.3 for 8 hours on preload. I would also stick around another hour after the package cars had left, rerouting, correcting addresses and trying to get late air out. A lot happens behind the scenes.