I once suggested to my management team that they post a large "wheel of fortune"-type sign on an easel next to the center, with the wheel divided into segments denoting various Flavors Of The Week such as ORION compliance, SPORH, overallowed hours, over 9.5 days, pickup compliance, etc. A pointer on the Wheel could be used to indicate which Flavor was currently being pursued, which would help each driver determine which irrelevant hoop he should devote the most effort into jumping through on any given day. Time-consuming lectures at the PCM could be replaced by a clerk spinning the Wheel in front of the assembled work group prior to leaving the building, which would free up the center team for much more important tasks such as printing out reports and ordering additional paper and ink cartridges.
My management team didn't appreciate my suggestion very much.