Is this happening anywhere else besides California? After one attempt packages are automatically sent to ups stores to be picked up by consigned without customer requesting it. Obviously the company is trying to save money and get more traffic to the ups stores. This is taking Union work away from our clerks by the ups stores handling them. Ups is also using non ups store locations for this and many customer complaints of missing packages when they go to pick them up and no security control.
Diverting send agains to ups stores after one delivery attempt
- Thread starter ronzo14
- Start date
Brown Down
Well-Known Member
Happening here and the customers aren't too happy about it.
UpstateNYUPSer(Ret)
Well-Known Member
Access Points.
BakerMayfield2018
Fight the power.
Knothead
Yep.
@Indecisi0n likes packages left in his access point. Amirite?
Indecisi0n
Well-Known Member
Just when you think it's full you can always add one more.
S
selfcancelsignal
Guest
& one of our access points is like 1 block from our center. I don't get that either.
Brownslave688
You want a toe? I can get you a toe.
Ever access point we had dropped out. I know of at least 2 other centers that the same happened.
Ms.PacMan
Well-Known Member
We never had a discussion about access points in our center. Why don't they just sign up a big retailer like CVS?
I would personally like a store like CVS. I would think to myself - good, at least I can get milk, tp, a birthday card, etc and not make a second trip somewhere on the way home.
I would personally like a store like CVS. I would think to myself - good, at least I can get milk, tp, a birthday card, etc and not make a second trip somewhere on the way home.
Brownslave688
You want a toe? I can get you a toe.
Because with how little we pay them it's not worth the headache.
MyTripisCut
Never bought my own handtruck
Yeah so the Amazon package that has paper towels, snacks, and a case of water in it could be picked up by the customer in a store that sells these very items. Lmao. Probably already happens a lot. Thanks UPS!
Indecisi0n
Well-Known Member
I was told never use No AP so I APed a 90 pound grill. I don't think outside the box just do what I'm told.
UpstateNYUPSer(Ret)
Well-Known Member
They have been trying for years to get people NOT to come to our customer counters. Why do you think Staples charges the same rates?
Access Points make good business sense.
UpstateNYUPSer(Ret)
Well-Known Member
The shipper would prefer that we deliver it to the address on the package, not to a locker at the 7/11.
barnyard
KTM rider
Because it is a really, really crappy deal for the access point. We had one sign up near a college, at the end of the 1st week, they said they had to limit the number brought in because they did not have the space to store them.
brownmonster
Man of Great Wisdom
This might be a convenience in Lower Manhattan if you can walk there. If you have to drive to get your package you aren't getting the service you payed for(or didn't pay for).
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