Driver and helper DIAD not communicating properly.

[ThyDevourer]

Is this happening to anyone else who gets a helper board? My stops completed are not coming out of the other board. If my helper delivers something it's still on my EDD screen so I haven't even been using it. I pull the helper board out of its slot get EDD and throw it in the back of my truck where it sits unused all day. Does anyone have any insight on this? I would like to be able to use it but it's way too confusing as is. I guess I could details>NT-FND the already completed stops out but that just sounds like a pain in the ass.

 

[Myleftsideistan]

It is a pain in the ass, do the required stops and stop using it.

 

[Box Ox]

Run a straight chunk of your residential stops with the helper board. Then mark where you stopped using the helper board with the left arrow in your driver board and keep rolling.

 

[ThyDevourer]

It is a pain in the ass, do the required stops and stop using it.

I pretty much don't use it at all. Some drivers reported the same issue but they said it started working fine after that. Only 4 days of peak helpers left so It doesn't really matter i guess. It would be nice to know the solution (if there is one) for future reference though.

 

[jaker]

mine does it also , if I use the helper broad it will take the stops out of mine but not the other way

So I use his broad for the first 35 stops that way it pulls it out of mine and then I throw it in the back of the truck

 

[Brownslave688]

mine does it also , if I use the helper broad it will take the stops out of mine but not the other way

So I use his broad for the first 35 stops that way it pulls it out of mine and then I throw it in the back of the truck

Yep that's the way mine does also.


I kind of understand it. If the helpers got to a stop then some of our stops started coming out. Will they know what to do?

 

[PT Car Washer]

The one time this year I went out with a helper board I transferred the required number of stops into his board. Not very efficient but it worked.

 

[Anthonysg0113]

Mine wasn't communicating with the helper board at first also. Maybe it's because of more Diad V's being used? Orion?

 

[UpstateNYUPSer(Ret)]

Both the helper and I are using V's and the stops are dropped from my board only.

 

[ThyDevourer]

The one time this year I went out with a helper board I transferred the required number of stops into his board. Not very efficient but it worked.

This is actually a pretty good solution. The only time me and my helper would benefit from branching out is my apartment stretch. I usually just give him the package and prerec the stop and wait for him to return to see If he delivered it or if it stays prerecorded until we reach the apt office.

 

[tiredofhelping]

Take your helper board, get EDD, go into COMM, then press the TURN RADIO ON button. They should come right out of the driver board within a few minutes after you complete stops in the helper board.

 

[UpstateNYUPSer(Ret)]

Take your helper board, get EDD, go into COMM, then press the TURN RADIO ON button. They should come right out of the driver board within a few minutes after you complete stops in the helper board.

That's not the problem.

Stops completed in the driver board are not dropping out of the helper board.

 

[9.5 everyday]

My Diad wasn't communicating the first week but has the last 3 weeks. My helper uses his board more than me so I am constantly removing stops via details not found before the boards communicate with each other. It takes .5 seconds. Way less annoying than trying to open your board to see the next set of stops, and having to accept pkg found in another location 15 times in a row.

 

[9.5 everyday]

That's not the problem.

Stops completed in the driver board are not dropping out of the helper board.

In all my years if driving, I've never had stops drop from my helper board. What's the point anyway? It's not like the helper is using the Diad to tell you what to do.

 

[UpstateNYUPSer(Ret)]

In all my years if driving, I've never had stops drop from my helper board. What's the point anyway? It's not like the helper is using the Diad to tell you what to do.

If you have a competent helper the number of completed stops in each board should be about the same.

 

[9.5 everyday]

My competent helper does at least 100 more stops in his Diad than me at the end of the day. My job isn't to scan packages for him to run. His job is to know the Diad, its functions and how to properly deliver. My job is to make sure his next stop is available for selection and to get him there safely.

 

[NXA]

Take your helper board, get EDD, go into COMM, then press the TURN RADIO ON button. They should come right out of the driver board within a few minutes after you complete stops in the helper board.

This is the right answer

 

[9.5 everyday]

This is the right answer

It's the right answer if you like accepting packages found in another location. I do not like pressing accept over and over again especially when I'm trying to use the Diad for its intended purpose. Which is looking at your next 5 stops. And I hate seeing the green light come on every couple minutes. For me, I delete them. So for me, this is the right answer.

 

[UpstateNYUPSer(Ret)]

My competent helper does at least 100 more stops in his Diad than me at the end of the day. My job isn't to scan packages for him to run. His job is to know the Diad, its functions and how to properly deliver. My job is to make sure his next stop is available for selection and to get him there safely.

So why not just let him use your DIAD?

 

[9.5 everyday]

Because that would be crazy.