That's fine if you want a personal PO box but if you don't have a choice then you aren't getting what you have paid forIt's called a PO box lol.
Anyways I would not look into their overall losses too hard. They assume billions in a government medicare shell game. And medicare in turn loses billions to PRIVATE, EVEN NON-PROFIT HOSPITALS AND THEIR EXPEDITURES
maybe one of these days when you make it as a driver you get to see these things first hand