Talk to your UPS driver they should be able to help ya out
I couldn't get the driver on the phone since UPS had a contract with another company to deliver the packages in the area where I sent it.
So, the postal code was the place where the package arrived and from where another delivery agent took it.
This was the explanation I recieved from UPS today.
If the call agents were lil more polite , informed and professional everything would be ok.
"That's life, get over it" it's not something I would expect from a customer service agent.
Anyways, thanks for all the posts.